Why we do it

We understand that hiring an IT professional is a task that requires extreme attention and can also be a costly practice. With our vast years of experience and staff complement of highly skilled, specialised professionals, we enable SME’s to solve this problem by offering our own team of IT specialists at your disposal.

With Shockwave Solutions you get highly experienced and qualified engineers and IT maintenance professionals that have the skills to assist you in any IT matter, Big or Small. We offer out of this world remote assistance & on-site assistance and solve the issue in the shortest amount of time possible.

Our IT outsourcing expertise can contribute significantly to the growth and profitability of any size of business. We provide those management and support functions that free you to concentrate on your core business, whatever your configuration or business. Our client base is varied and ranges from Financial Institutions right through to the Manufacturing segment.

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Our certifications

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and many more…

24/7 Helpdesk

1

Get in Touch

We will assess your needs and provide you a per hour quote.
2

Purchase Pre Paid support

Once you have been quoted you can purchase pre-paid hours of support.
3

Start submitting tickets to helpdesk

All tickets will be dealt with according to the SLA timeframe. Time will automatically be deducted from your retainer.
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We offer a wide variety of IT services for SME's and Home

Shockwave Solutions prides itself on responding rapidly to requests whether it be a large business or home user, all our clients are important to us. We are always available to attend to your request.

We specialise in the following IT services:

  • Fully Managed Business IT Support Services
  • Installing or extending Wifi networks
  • Networks
  • Anti-Virus/Malware remediation
  • Identifying and resolving hardware and software problems.
  • Printers & Peripherals.
  • Website Security.
  • Internet & connectivity issues.
  • Active Directory.
  • Backups & Restores.
  • Data Recovery.

Get a quote now